Refund and Cancellation Policy

Our Simple 10-day Return Policy

In case you are not happy with the quality of the product or the product doesn't fit you properly, you can simply return the product to us. We will replace the product or refund the entire amount plus return shipping charges. In case of cancellation, you can drop us a mail at metrohardwaretoronto@gmail.com or you can call us at 416-633-4293 Whatsapp and message are also accepted in case you need to go for order cancellation.

Please note that the product should be unused and should be sent back along with the original box and invoice to: 72 Martin Ross Avenue, Toronto, Ontario M3J 2L4

The refund process will be initiated once we have received the product(s). Typically refunds are processed in less than 10 working days but in case of payments by Cheque, it may take a few extra days for the cheque to be delivered to your billing address, and for the funds to be credited to your account once you deposit the cheque.
This policy is only for customer in India and we won’t be able to provide exchange returns or refunds to our international customer due to prohibitive shipping cost.


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